Privacy Policy For Site Users

Who we are

Our website address is: https://www.wexfordroofers.ie/.

What personal data we collect and why we collect it

Contact forms

We use contact forms to respond to customers who have requested a callback or a reply by email. This information is used exclusively for the purpose of contacting our customers and is never shared with any third party. If you would like your details removed, you can email us to request that your information be deleted.

Users may be asked to provide, where relevant, their name, email address, mailing address, phone number and so on. Users are, however, welcome to visit our site anonymously. We will only collect personal identification information from users if they voluntarily submit such information to us. Users can always choose not to supply personal identification information, though doing so may prevent them from taking part in certain site related activities.

We may also collect non-personal identification information about users when they interact with our site. Non-personal identification information may include the browser name, the type of computer and technical details about how users connect to our site, such as the operating system and internet service providers used, along with other similar information.

Cookies

If you leave a comment on our site you may opt in to saving your name, email address and website in cookies. This is for your convenience so that you do not need to re-enter your details when you leave another comment. These cookies will last for one year.

If you have an account and you log in to this site, a temporary cookie will be set to determine whether your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.

If you visit a page, an additional cookie will be saved in your browser. This cookie contains no personal data and simply helps to provide a more tailored experience for users. It expires after one day.

Analytics

We occasionally use analytics tools to monitor and improve the performance of our website. The software we use is Matomo Analytics, which is hosted locally. This information is not passed to any third party. You can learn more about Matomo Analytics here.

Third party websites

Users may come across advertising or other content on our site that links to the websites and services of our partners, suppliers, advertisers, sponsors, licensors and other third parties. We do not control the content or links that appear on these sites and are not responsible for the practices used by websites linked to or from our site. Furthermore, these sites or services, including their content and links, may be subject to constant change. These sites and services may have their own privacy policies and customer service policies. Browsing and interacting on any other website, including those that contain a link to our site, is subject to that website’s own terms and policies.

How we protect your information

We apply appropriate data collection, storage and processing practices along with security measures to protect against unauthorised access, alteration, disclosure or destruction of your personal information, username, password, transaction information and data stored on our site.

How long we retain your data

If you leave a comment, the comment and its associated metadata are retained indefinitely. This allows us to automatically recognise and approve any follow-up comments rather than holding them in a moderation queue.

For users who register on our website (if applicable), we also store the personal information provided in their user profile. All users can view, edit or delete their personal information at any time (with the exception of their username). Website administrators are also able to view and edit this information.

What rights you have over your data

If you have completed a contact form on this site or have left comments, you can request an exported file of the personal data we hold about you, including any data you have provided. You can also request that we erase any personal data we hold about you. This does not include data that we are required to retain for administrative, legal or security purposes.

Where we send your data

All data is hosted locally by our website and is not transferred elsewhere.

Your acceptance of these terms

By using this site, you are signifying your acceptance of this policy. If you do not agree with this policy, please refrain from using our site. Your continued use of the site following the posting of any changes to this policy will be considered your acceptance of those changes.

Complaints

If you have a complaint regarding this policy or any aspect of your personal information that we hold, please get in touch with us via our contact page. If you are not satisfied with the outcome, you have the right to lodge a complaint with the local data protection authority.